mutterings of a cynic

Monday, September 12, 2005

target audience

In the UK I've never been approached by a brownie (or girl guide, or whichever national equivalent) and asked if I want to buy a cookie. In truth, I'de never seen them sell cookies so it's hardly surprising.

A couple of days ago I saw, for the first time, brownies selling cookies. It's not a myth! I thought - apparently it doesn't just happen in films. They were walking down the tram selling their wares to the passengers in front of me. Firstly to the old lady a few seats forward, then to the woman with the child in front of me. Just as I was about to pipe up with thanks but no thanks they walked straight past me. Do I look that scary?

I was shocked and felt unwanted, but my mistreatment probably wasn't my sex and age, but more that they were practising their customer service skills for later life. In switzerland it's an unwritten law that you must ignore 1 in 5 people who wish to be served, or 1 in 3 if they're foreign.


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