christmas present

Today I went to Manor to buy a christmas gift. I bought the gift and then continued to browse. Upon exiting the escalator the shop alarm went off and it was clear that it was my purchase.

Since I was next to a counter at the time, I signaled to one of the staff to just run it over the demagnetising machine. He called me over to the front of the counter and then proceeded to not only debeepify by goods, but also fill in a claim form that he wanted me to sign.

I agreed willingly because he had mentioned in passing that it is a great inconvenience to be beeped at when you haven't stolen anything and for my troubles he would give me a 10% voucher that would be valid for an entire day (of my choosing). Well done, good on you Manor.

Here's a lesson to other swiss stores - it's called customer service - customers like it